Blog posts

How to Balance Speed and Security for Agile and DevOps Adoption in Government

Posted by Maritess Goellnitz on

Learn how you can extend smart card access control to fast-paced Agile and DevOps environments through the use of the CAC/PIV Authenticator for Atlassian.

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How to Choose the Right Test Management Solution for Jira

Posted by Maritess Goellnitz on

When it comes to issue tracking, it is a popular notion that there should be a formally recorded correlation between requirements and defects. This correlation provides full traceability of the recorded defects and requirements and, that in turn, helps you in defect validation. Most issue tracking systems, including Jira, enable you to link defects and requirements. However, in addition to this, you should also be able to link the test cases with the defects and requirements. This is called the traceability triangle. Figure 1: Traceability triangle Why is it essential to trace test cases? Now, assume that the test cases...

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Enhance Your Testing Efficiency With synapseRT 9.8

Posted by Maritess Goellnitz on

synapseRT is here with its upgraded 9.8 version for Atlassian Jira. This latest release is packed with loads of interesting features to ensure enhanced testing efficiency and greater flexibility for your teams. In an agile environment, it is essential to continuously improve your test management process to optimize the speed and quality of testing, thereby maximizing your business outcomes. Here’s a quick look at the new features of synapseRT that are tailor-made for agile testing and DevOps teams to release higher quality software faster. New features of synapseRT 9.8 Requirements, Baseline, and Baseline Comparison Reports: Have you been spending hours of...

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How Jira to CRM Integration Can Help You Deliver a Better Customer Experience

Posted by Maritess Goellnitz on

Delivering an exceptional customer experience requires your sales, customer support, and development teams to work together in close collaboration. And, Goldfinger’s (formerly Go2Group) CRM Plugin helps you do just that. The plugin helps you tightly integrate top CRM systems like Salesforce, SugarCRM, and MS Dynamics with Atlassian Jira, thus enabling your teams to get a holistic view of your customer information like customer history, their issues, previous communication, and feedback. Furthermore, integrating Jira with your CRM system facilitates automatic, real-time synchronization between the systems, so you can cut down on manual processes. In this blog, we discuss some of the...

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How to Enable CAC/PIV Authentication for Your Atlassian Products

Posted by Maritess Goellnitz on

Government organizations in the US need to adhere to a mandatory, government-wide standard for secure and foolproof two-factor authentication in order to protect facilities and IT systems. As a result, the US government has issued smart cards called CAC (Common Access Cards used by the Department of Defense) and PIV cards (Personal Identity Verification cards used in other branches of the US government) to all government employees as a standard authentication system. This enables them to gain access to buildings and controlled spaces as well as computer networks, systems, and online resources. An employee’s CAC/PIV card and a personal identification...

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